





SENSATION
Senses are the gateways
of knowledge. All information from outside world is gaining through senses. It
is an elementary mental process. We get a sensation only when some sense organs
are stimulated but it is not every type of stimulation to which a sense organ
will respond. Effectiveness of learning depends upon the number of senses
involved in the learning process. Hence a multi sensory approach can cause
better learning.
Definition
of sensation
The term sensation is
used to describe as the simplest of all conscious experiences
Douglas and
Holland
Nature
of Sensation
- Simple experiences
Our simple experiences
like seeing, hearing, smelling tasting and touching are called sensation and
they com through definite sense organs namely eyes, ears, nose skin and the
tongue.
- Cognitive process
We get the knowledge of
outside world thorugh sensation. Sensation has been called as the first stageof
knowing and cognition.
- Awareness
Sensation is a physical
mechanism by virtue of which an individual has an elementary awareness of the
world around him.
- Without meaning
Pure sensation is a
simple expression, without any meaning. As soon as the meanings are
interpreted, they become perception. The work of sensation is to interpret the
message.
- Stimulation of
sense organs
A sensation is a
response or a reaction aroused in us by a stimulus. For example the sensation
of seeing arises when the eyes are stimulated by rays of light. Any objects or events
that bring a response is called stimulus.
- Brain as the
centre of sensation
When a sense organ is
stimulated, it sends nerve currents to the sensory centres of the brain, and
the first response of the brain is sensation. Without this brain response,
there would be no sensation.
PERCEPTION
Perception is sensation plus meaning. We
sense qualities and we perceive objects. Perception gives meaning to sensation.
Sensation is awareness of objects and perceptions is the awareness of this or
that object. For example, we hear mere music. It is sensation and when we know
that it is a sing, it becomes a case of perception.
Definition
According to Edmund Fantino and G.S.
Renolds, Perception is the organizing
process by which we interpret our sensory input.
According to William James, “Perception
is the consciousness of particular things presented to senses. Sensation is
merely a part of perception.
Perception
involves two processes.
It involves a sensation through the
stimulus of a sense organ and an interpretation of thee sensation. Perception
is sensation plus thought.
Nature
and characteristics of perception
- Perception
is one’s personal interpretation of an external event.
- Perception
is the result of previous experience
- Perception
is always an act of integration.
- Perception
varies with attention
- Perception
varies according to one’s subjective and objective point of regard.
- Perception
is greatly influenced by goals
- Perception
is selective
- Accurate
and efficient perception depends upon the normal functioning of sense
organs.
Factors influencing Perception in
Organizational behaviour
A number of factors operate to shape and sometimes distort perception.
These factors reside in
1. In
the perceiver
2. In
the object or target being perceived or
3. In
the context of the situation in which the perception is made.
1. Characteristics of the Perceiver
Several characteristics of the perceiver can affect
perception. When an individual looks at a target and attempts to interpret what
he or she, that interpretation is heavily influenced by personal
characteristics of individual perceiver.
The major
characteristics of the perceiver influencing perception are
A.
Attitudes: The
perceiver's attitudes affect perception. For example, negative attitude of an
interviewer that women cannot hold strong positions affects the interview of
that person with a women
B.
Moods: Moods
can have a strong influence on the way we perceive someone. When in happy mood,
we can do better, while vise versa.
C.
Motives: Unsatisfied
needs or motives stimulate individuals and may exert a strong influence on
their perceptions. For example, in an organizational context, if a boss gives
strong support and motivation, the subordinates will show better performance.
D.
Self-Concept: Another
factor that can affect social perception is the perceivers' self-concept. An
individual with a positive self-concept tends to notice positive attributes in
another person while reverse in negative self concept.
E.
Interest: The
focus of our attention appears to be influenced by our interests. Because our
individual interests differ considerably, what one person notices in a
situation can differ from what others perceive.
F.
Cognitive
Structure: Cognitive structure, an individual's
pattern of thinking, also affects perception. Some people have a tendency to
perceive physical traits, such as height, weight, and appearance, more readily.
Others tend to focus more on central traits, or personality dispositions.
Cognitive complexity allows a person to perceive multiple characteristics of
another person rather than attending to just a few traits.
G.
Expectations: Finally,
expectations can distort your perceptions in that you will see what you expect
to see.
2.
Characteristics of the Target
Characteristics in the target that is being observed can
affect what is perceived
1.
Physical
appearance . Physical appearance plays a big role in our perception of
others. Extremely attractive or unattractive individuals are more likely to be
noticed in a group than ordinary liking individuals. Motion, sound, size and
other attributes of a target shape the way we see it plays a big role in our
perception of others. The perceiver will notice the target's physical features
like height, weight, estimated age, race and gender.
2.
Verbal
communication (Sound) from targets
also affects our perception of them. We listen to the topics they speak about,
their voice tone, and their accent and make judgements based on this
input.Non-verbal communication conveys a great deal of information about the
target. The perceiver deciphers eye contact, facial expressions, body
movements, and posture all in an attempt to form an impression of the target.
3.
Proximity The relationship of a target to its background
influences perception because of our tendency to group close things and similar
things together. People, objects or events that are similar to each other also
tend to be grouped together. The greater the similarity, the greater the
probability we will tend to perceive them as a group.
4.
Background: Background
of the target influences the perception of an individual.
5.
Size
6.
Novelty
7.
Motion
Characteristics of the Situation
1.
Time
Time of perceiving will affect the perception of a person.
Eg. He perceives a same object differently in different time.
2.
Work setting work setting affects the perceptive field
of a person.
3.
social setting
Factor Influencing Perception

These
factors also affect the perceptions of people such as
a. Perceptual
learning:
Based on past experiences or any
special training that we get, every one of us learns to emphasise some sensory
inputs and to ignore others. For example, a person who has got training in some
occupation like artistry or other skilled jobs can perform better than other
untrained people. Experience is the best teacher for such perceptual skills.
For example, blind people identify
the people by their voice or by sounds of their footsteps.
b. Mental
set:
Set refers to preparedness or
readiness to receive some sensory input. Such expectancy keeps the individual
prepared with good attention and concentration. For example, when we are
expecting the arrival of a train, we listen to its horn or sound even if there
is a lot of noise disturbance.
c. Motives
and needs:
Our motives and needs will
definitely influence our perception. For example, a hungry person is motivated
to recognise only the food items among other articles. His attention cannot be
directed towards other things until his motive is satisfied.
d.
Cognitive styles:
People are said to differ in the
ways they characteristically process the information. Every individual will
have his or her own way of understanding the situation. It is said that the
people who are flexible will have good attention and they are less affected by
interfering influences and to be less dominated by internal needs and motives
than or people at the constricted end.
Extrasensory
Perception (ESP)
Is there any way of
knowing about the world in which the information does not come through the
senses? Some people believe that is possible. But there are some instances
reported by people that they have experienced some perceptions without the aid
of their sense organs. Psychologists have named the perception that occurs
without sensory stimulation as ‘Extrasensory perception’ (ESP). This is
otherwise known as sixth sense in common man’s view. Some of the common
phenomena in ESP are clairvoyance, telepathy, meeting the souls, precognition,
psycho-kinesis, reincarnation, etc. Though research is going on, the
researchers are unable to confirm them, because these experiences are not
repeatable for verification. In many instances they remain as coincidences
Barriers to perception are
- Selective
Perception: We
receive a vast amount of information.
Selective
perception is also our tendency to choose information that supports our view
points; Individuals often ignore information that makes them feel uncomfortable
or threatens their view points.
2.
Stereotype: A stereotype
is a generalization about a group of people. When we judge someone on the basis
of our perception of the group to which he or she belongs, we are using the
shortcut called stereo typing.
Stereo
types can be accurate, and when they are accurate, they can be useful
perceptual guidelines. However, most of the times stereotypes are inaccurate. Attractiveness
is a powerful stereo type. We assume that attractive individuals are also warm,
kind, sensitive, poised, sociable, outgoing, independent, and strong. In organizations, we frequently hear comments
that represent stereo types based on gender, age, nationality etc. From a
perceptual stand point, if people expect to see this stereo type, that is what
they will perceive, whether it's accurate or not.
3.
Halo Effect: The halo error
in perception is very similar to stereo typing. Where as in stereo typing the
person is perceived according to a single category, under the halo effect the
person is perceived on the basis of one trait. When we draw a general
impression about an individual based on a single characteristic, such as
intelligence, sociability or appearance, a halo effect is operating. Example of
halo effect is the extremely attractive women secretary who is perceived by her
male boss as being an intelligent, good performer, when, in fact, she is a poor
typist.
4.
First-impression error: Individuals
place a good deal of importance on first impressions. First impressions are
lasting impressions. We tend to remember what we perceive first about a person,
and some times we are quite reluctant to change our initial impressions. First
- impression error means the tendency to form lasting opinions about an individual
based on initial perceptions.
5.
Contrast Effect: Stimuli
that contrast with the surrounding environment are more likely to be selected
for attention than the stimuli that blends in. A contrasting effect can be
caused by colour, size or any other factor that is unusual (any factor that
distinguishes one stimulus from others at present). Eg, a man walking down the
street with a pair of crutches is more attention getting than a common man. Eg.
a male students tands out in a crowd of female students. There is nothing
unusual about the male students but, when surrounded by females, he stands out.
6.
Projection: It is easy to
judge others if we assume they are similar to us. This tendency to attribute
one's own characteristics to other people is called projection. Projection can
distort perceptions made about others. People who engage in projection tend to
perceive others. According to what they they are like rather than according to
what the person being observed is really like. When managers engage in projection,
they compromise their ability to respond to individual differences.
- Illusion:
Illusion is a false perception. Here the person will mistake
a stimulus and perceive it wrongly. For example, in the dark, a rope is
mistaken as a snake or vice versa. The voice of an unknown person is mistaken
as a friend’s voice. A person standing at a distance who is not known may be
perceived as a known person.
Most of our illusions are visual and auditory. But illusions
pertaining to other senses are also possible. See Figure 3.10 for some of the
examples of visual illusions.
Sometimes we come across instances where the individual
perceives some stimulus, even when it is not present. This phenomenon is known
as hallucination. The person may see an object, person, etc. or he may listen
to some voice though there are no objects and sounds in reality.
Usually persons with unsound mind, emotionally disturbed,
alcoholics and those who are in confused states may experience hallucinations.
However, among abnormal people and intoxicated persons hallucinations are very
common.
In addition to these errors, there are some abnormalities in
our sense perceptions called anaesthesia (no sensation), hyperesthesia
(excessive sensitivity) and paraesthesia (distorted or wrongly localised
sensation). In these cases the tactile (skin) sensation is wrongly perceived.
LAWS
OF PRINCIPLES OF PERCEPTION
The process of ‘interpretation of
stimulus is known as perception’. So perception involves two processes:
sensation interpretation. But interpretation of any stimulus requires past
experience also. Hence, perception may
be defined as “a process of interpretation of a present stimulus on the basis
of past experience”.
Perception is an integrated
approach. It is a synthetic process where different physiological and
psychological processes are involved. For example, the accuracy of sense
organs, clarity of sensations, mental set of an individual, etc. Otherwise our
perception may go wrong.
Principles of Perceptual
Organisation
In perceptual process, we select a particular
stimulus with our attention and interpret it. In the same way whenever it is
necessary, many discrete stimuli in our visual field are organized into a form
and perceived more meaningfully than they appear.
This phenomenon was well explained
by Gestalt psychologists. They believed that the brain creates a coherent
perceptual experience by perceiving a stimulus as a whole than perceiving
discrete entities. This is more meaningfully stated in the gestalt principle as
‘the whole is better than sum total of its parts’. This is explained under many
sub-principles of perception.
- Figure-ground Relationship:
According to this principle any
figure can be perceived more meaningfully in a background and that figure
cannot be separated from that background. For example, letters written with a
white chalk piece are perceived clearly in the background of a blackboard.
In the Figure 3.2, two faces can be
seen in the background of a white colour. So also the white background can be
perceived as a vessel in the background of two faces.
Grouping of Stimuli in
Perceptual Organisation
As said above, according to gestalt
principle, the objects can be perceived meaningfully when they are grouped
together. There are some principles which are followed by us in order to make
our perception more meaningful.
They
are as follows:
a.
Proximity:
Proximity means nearness. The
objects which are nearer to each other can be perceived meaningfully by
grouping them. For example, the word ‘Man’, here though the letters are
discrete, when grouped together gives some meaning. The stars in the Figure 3.3
which are nearer to each other are perceived together as groups/single figure.
b.
Similarity:
Stimuli need not be nearer to each
other for perception. If there is similarity in these objects, they are grouped
together and perceived, even if they are away. For example, in this Figure 3.4
grouping will be done according to similarity, i.e. all circles, squares and
triangles are grouped separately.
c.
Continuity:
Any stimulus which extends in the
same direction or shape will be perceived as a whole Figure 3.5A and B. For
example, (A) in this figure though the curved line is broken, it is perceived
as a continuous line, so also straight line is not seen with semicircles but as
a continuous line (B) the dots are perceived as existing in the same line of
direction continuously.
d.
Closure:
When a stimulus is presented with
gaps, the human tendency is to perceive that figure as complete one by filling
the gaps psychologically. For example, in the Figure 3.6, the gaps are filled
psychologically and perceived as letters M and A, circle and a rectangle.
e.
Symmetry:
Objects which are having symmetrical
shape are perceived as groups. For example, the brackets of different shapes
shown in the Figure 3.7 perceived meaningfully, because they are grouped
together and perceived as brackets.
PERCEPTUAL
CONSTANCY:
This refers to stableness in
perception. We have a tendency to perceive the objects as relatively stable and
unchanging in shape and size, inspite of a change in the image that we receive.
For example, when we see a person
from 5′ distance, the size of the image in our eyes differs from the image of
the same person from 100′ distance. Even then we perceive him as the same
person. When we see people and houses from the top of hill, the images will be
very small like Lillyputs. But we do not get confused by this. We perceive them
correctly according to their actual size. Perceptual constancy depends upon
several factors like past experience, expectancy, habits, motivations,
cognitive styles, learning, imagination, etc.
Types
of perceptual constancy:
There are different types of
perceptual constancies. They are shape and size, brightness and colour, size
constancy, etc.

Concept
A
concept is a mental image formed by generalizations from particulars. A concept
is the basic unit of all types of learning. A concept is a class of stimuli
which have common characteristics. The stimuli may be a class of objects, vents
or ideas.
Attributes
or Characteristics of concepts
- It stands for a general class and
not for a particular object or event.
- It is a common name given on the
basis of similarities found in different objects or events.
- It is a common disposition that
helps in understanding the meaning of the objects perceived earlier.
- It is the general mental image of
the objects or events experienced earlier.
- Difference in learnability: Some
concepts are easily learned than others by children who even have similar
cultural experiences and language.
- Usability: In our daily life, we
use some concepts more frequently than others.
- Validity: Concepts in physical
science are well defined than concepts in social sciences
- Power: There are some fundamental
concepts in various disciplines which are necessary to learn in the
beginning to understand other concepts. Thus the attribute of power of a
concept implies the extent which to a particular concept is essential to
the attainment of other concepts.
PROCESS
OF CONCEPT FORMATION
There are three
important phases in the process of concept formation
Perception, Abstraction
and generalisation.
1.
Perception: experience or learning in
any form is the starting point of the process of concept formation. Our
perceptions or imaginary experiences formal or informal learning, provide
opportunities for getting mental images of the things persons or events.
2.
Abstractions: The mind analyzes the
images formed by perception and synthesizes what is common to all, neglecting
what is merely particular. This process of observing similarities and
commonness is named as abstraction.
3.
Generalization: After making observation
in the form of abstraction, for a number of times, the child is able to
generalize the common properties of the objects or vent On account of this
generalizations, he will develop a concept about these things or events.

Illusion, a misrepresentation of a “real” sensory stimulus—that
is, an interpretation that contradicts objective “reality” as defined by
general agreement. For example, a child who perceives tree
branches at night as if they are goblins may be said to be having an illusion.
An illusion is
a distortion of the senses,
which can reveal how the human brain normally organizes and interprets
sensory stimulation. Though illusions distort our perception of reality, they
are generally shared by most people
Types of Illusory
Experiences
1. Stimulus-distortion
illusions
This type of illusory sense perception arises
when the environment
changes or warps the stimulus energy on the way to the person, who perceives it
in its distorted pattern (as in the case of the “bent” pencil in water
2. Auditory phenomena
A common phenomenon is the auditory impression that
a blowing automobile horn changes its pitch as it passes an observer on a
highway. This is known as the Doppler
effect,
3. Optical phenomena
Numerous optical
illusions are produced by the refraction (bending)
of light as
it passes through one substance to another in which the speed of
light is significantly different. A ray of light passing from
one transparent medium (air) to another (water) is bent as it emerges. Thus,
the pencil standing in water seems broken at the surface where the air and
water meet; in the same way, a partially submerged log in the water of a swamp
gives the illusion of being bent.

Mirage
A mirage in a desert in Africa resembles a
shimmering pool of water. The illusion is caused by the refraction (bending) of
light in layers of air above the desert's hot surface.
4. Perceiver-distortion illusions
Some illusions are related to characteristics of the
perceiver, namely the functioning of the brain and the senses,
rather than to physical phenomena that distort a stimulus. Many common visual
illusions are perceptual: they result from the brain’s processing of ambiguous or
unusual visual information.
5. Visual perceptual illusions
Closure (a
term used in Gestalt
psychology) is the illusion of seeing an incomplete stimulus as
though it were whole. Thus, one unconsciously tends to complete (close) a
triangle or a square that has a gap in one of its sides.
While a person watches a movie, closure occurs to fill
the intervals between what are really rapidly projected still pictures—giving
the illusion of uninterrupted motion.
The “figure-ground”
illusion is commonly experienced when one gazes at the illustration of a
white vase, the outline of which is created by two black profiles. At any
moment, one will be able to see either the white vase (in the centre area) as
“figure” or the black profiles on each side (in which case the white is seen as
“ground”). The fluctuations of figure and ground may occur even without
conscious effort. Seeing one aspect usually excludes seeing the other.


Figure 2: Examples of optical illusions. (A) Cube changes orientation. (B) Lines
are equal in length. (C) Lines covered by rectangles are straight. (D) All long
lines are parallel. (E) Circles are equal in size. (F) Horizontal lines are
parallel. (G) Black dots are equal in size. (H) Tops of circles are on a straight
line.
The Müller-Lyer illusion is based on
the Gestalt principles of convergence and
divergence: the lines at the sides seem to lead the eye either inward or
outward to create a false impression of length.
6. Sensory illusions
Many sensory illusions may be described as the
aftereffects of the stimulation, or overstimulation, of the senses.
7. Colour illusions
As one enters a dark room from bright sunshine, the
room at first seems quite dark by contrast. A simultaneous contrast occurs when
an area of brightness is seen against a less intense or a more intense
background. If a gray patch of paper is placed on a black background, it looks
whiter than it did before; if placed on a white background, it looks darker.
8. Weight illusions
Experiments indicated that a second weight feels
either heavier or lighter than an immediately preceding identical weight. This
illusion results partially from the expectancy of the person doing the lifting.
Having lifted the first weight, the subject is “set” for a certain effort on
the next try. If the second weight is lifted quickly and easily, it will feel
lighter than the first; if it comes up more slowly, it will feel heavier.
Expectancy, or set, is also often invoked in efforts to explain the
size-weight illusion, in which a large cardboard box feels lighter than a
smaller box even though both weigh the same.
9. Olfactory phenomena
Smell (olfactory) discrimination is influenced by any odour
to which the olfactory structures already have adapted. Receptors in the nose, however, adapt
quickly and cease to respond to a particular stimulus. This effect is called
olfactory fatigue. Thus, an odour that is strong at first will gradually become
imperceptible, as happens when one becomes unaware of the smell of one’s own
body. There also may be present the phenomenon of masking; this is a decrease in sensitivity to
one odour after exposure to another (for example, a strong-smelling
disinfectant).
10. Loudness illusions
The human ear typically
serves to distinguish between about 1,500 levels of pitch. When two sounds are
heard in close succession, the intensity or loudness of the second is judged by
comparing it with the first. Thus, a murmur may sound loud when compared to a
whisper, or a “deafening” noise may make all other sounds inaudible. The steady
hum of an electric fan may help to diffuse the noises of traffic outside and
thus improve the discrimination of sounds in the room.
11. Tactile illusions
The skin contains numerous “spots” that respond
selectively either to cold or to warmth but generally not to both. It can
happen, however, that a very warm stimulus will produce a sensation of cold
when placed on a spot that responds to cold.
Thus, when a warm stimulus is perceived as cold, the
illusion is called paradoxical
cold. Paradoxical heat, a less frequent experience, results from
stimulating warm and cold spots simultaneously. It appears to be a fusion of
warm and paradoxical cold effects, producing a strange, somewhat unpleasant
sensation of “heat” that seems to be attended by uneasiness resembling that of
pain. The sensation is sometimes called psychological heat.
Sudden temperature contrasts
can play tricks on the tactile sense. If hot water is run over one
hand and cold water over the other long enough for both to adjust to the
temperatures and then both hands are plunged into lukewarm water, the cold hand
will feel warm and the hot, cold. It would seem that, in plunging the cold-adapted
hand, nerve cells for perceiving cold are
suddenly inhibited and those for perceiving heat are
suddenly stimulated, while in the heat-adapted hand the reverse takes place.

Cognition is "the mental action or process of
acquiring knowledge and understanding through thought, experience, and the
senses". It encompasses processes such as attention, the formation of knowledge, memory and working memory, judgment and evaluation, reasoning and "computation", problem solving and decision making, comprehension and production of language.
Cognitive
processes use existing knowledge and generate new knowledge.
THINKING
Definition
“Thinking is an implicit problem
behavior”- Mohsin
“Thinking is a problem solving process
in which we use ideas or symbols in places of overt activity” –Gilmer
“Thinking is behavior which is often
hidden and in which symbols (images, ideas, concepts are ordinarily employed”.
Garrett
Kinds
of thinking
- Perceptual or
concrete thinking
It is the simplest form of thinking. The
basis of this is perception of actual or concrete objects and events. Small
children are benefitted by this thinking.
- Conceptual
thinking or abstract thinking
It does not require the perception of
actual objects or events. It is an abstract thinking where one makes us of
concepts and generalized ideas. Language plays a big part in conceptual
thinking. This type of thinking is a superior type of thinking.
- Reflective
thinking
It is a higher form of thinking. It aims
at solving complex problems rather than simple problems. It takes logic into
account and finds solution to the problem in hand. There is an insightful
cognitive approach in reflective thinking.
- Creative thinking
This type of thinking is chiefly aimed
at creating something new. Divergent thinking is known as creative thinking.
- Convergent
thinking: It refers to the ability to put a
number of different pieces or perspectives of a topic together in some
organized logical manner to find a single answer. It involves focusing on a finite number
of solutions rather than proposing multiple solutions.
- Sequential
thinking or linear thinking : It refers to
the ability to process information in orderly prescribed manner. It
involves a step by step progression where a response to a step must be
obtained before another step is taken.
- Holistic thinking
It refers to the ability to see the big picture and recognize the inter
connectedness of various components that form the larger system. It
involves expanding your thought process in multiple directions rather than
in just one direction and understanding a system by sensing its patterns.
- Analytical
thinking: It refers to the ability to
separate a whole into its basic parts in order to examine the parts and
their relationships. It involves thinking in a logical step by step manner
to break down a larger system of information into its parts.
REASONING
Reasoning is an implicit act and
involves problem solving behavior. Reasoning is regarded as the highest form of
thinking. It is a complex mental process that needs a well organized brain. It
also requires some deliberate efforts on the part of the individual.
Definition
“Reasoning is a step wise thinking with
a purpose or goal in mind” –Garret
“Reasoning is combining past experiences
in order to solve a problem which cannot be solved by mere reproduction of
earlier solution” – Munn
Characteristics
1. Reasoning
involves a definite purpose or goals.
2. One
makes use of one’s previous knowledge and experiences in reasoning.
3. In
reasoning , we try to explore mentally the reason or cause of an event or
happening.
4. Like
thinking reasoning is highly symbolic function
5. Reasoning
is careful systematic , and organized thinking.
Types of
resoninig
- Inductive
reasoning and Deductive reasoning
Inductive
reasoning: In this we proceed from facts to a general conclusion. Means from many particular truths or
judgement we arrive at universal judgements.
Eg. Ram is
mortal
Karim is mortal
so all men are mortal
- Deductive
reasoning
In this we proceed from general facts to
particular
Eg.Allmn are mortal So I am a man
Therfore I am a mortal.
PROBLEM SOLVING
Problem solving is a
deliberate act on the part of an individual to overcome the difficulty or
obstacle in the path of the attainment of his goal which ultimately results in
the satisfaction of his needs. It arises only when the goal is purposeful and
essential for the individual.
Definitions of problem
solving
According to
Skinner “Problem solving is a process of
overcoming difficulties that appear to interfere with the attainment of a
goal”.
Rusk defines “problem
solving as planned attack upon a difficulty or perplexity for th purpose of
finding a satisfactory solution”.
STEPS IN PROBLEM SOLVING
- Recognition
of the problem
First the individual have to be
confronted by some specific problem that rquire solution. It may be a
theoretical or a practical problem. The
problem should arise out of the felt needs of the learner. He must feel that it
is his own problem.
- Defining
the problem: in order to understand the problem, the learner starts
analyzing the situation and defines it I definite terms.
- Collection
of relevant data
The investigator is required to collect
a relevant information concerning the
problem by all possible means. This will help the individual to widen the span
of his knowledge relevant to the problem.
- Evaluating
and organizing data: The collected information is then evaluated properly
to identify the essential data which is then organized and classified systematically.
- Formulation
of hypothesis By studying the organized data the investigator tries to
think of the various tentative or possible solutions of the problem in
hand.
- Evaluation
of hypothesis
The hypothesis formulated are evaluated
and weighed one by one. Those hypothesis which are not correct or practicable
are discarded and eliminated one by one finally reaching the best solution of
the problem.
- Applying
the solution
The best solution thus arrived at is
then applied to solve the problem in hand. The valitidty of the inference can
be further verified by utilizing it in the solutionof various similar problems.
Role of teacher
- Help
the pupil to locate and select the problem to be solved
- Create
moderate motivation in learner
- Encourage
divergent thinking
- Present
the problem as a whole
- Guide
the pupils in collecting, evaluating and organizing the relevant formation
and data about the problem from various sources.
- Give
practice on varying kinds of problems to develop proper mental set in
students so that they many transfer the skill in solving problems in
future.
METACOGNITION
The
term meta cognition arises from Greek
word meta and the Latin word cognition. Meta means higher or beyond and
cognition means thinking. Thus it means that thinking high rot thinking byond.
That is, think beyond the normal process of thinking.
This term is introduced by Flavll in
1979 to refer one’s knowledge concerning ones’s
own cognitive process or anything related to them.
Metacognition is the act of thinking
about thinking.
Definition
According to Flavell, meta cognition is
an individuals’ knowledge of their own cognitive processes and their ability to
control these process by organizing, monitoring and modifying them as a
function of learning.
Everson defines meta cognition as the
awareness individual have of their own mental processes and the subsequent
ability to monitor regulate and direct themselves to a desired end.
Characteristics of metacognition
1. It
is higher order thinking which involves active control over the cognitive
processes engaged in learning.
2. It
involves awareness and self regulation of one’s own larning processes.
3. It
includes an awareness and understanding of how on thinks and uses trategies
during reading and writing.
4. It
involves knowing how to learn.
5. It
consists of two basic processes occurring simulatenously monitoring one’s
progress as he learns, and making changes and adapting one’s strategies if he
perceives he is not doing so well.
6. It
is concerned with self reflection, self responsibility and initiative as well as goal setting and time management.
7. It
involves active control over the cognitive process that is used in larning
situations.
Components
of Metacogntion
Metacognitive
knowledge (meta cognitive awareness) is what individual know about themselves
and others as cognitive processors.
Metacognitive
regualation is the regulation of cognition and learning experiences through a
set of activities that help people control their learning.
Metacognitive
experiences are those experiences that have something to do with the current,
ongoing cognitive endeavor.
Importance
of metacognition
- It
plays a critical role in successful learning. It is important to study
meta cognitive activity and development to determine how students can be
taught to better apply their cognitive resources through met cognitive
control.
- Meta
cognition helps readers monitor and control their comprehension on an
ongoing basis and adjust their reading strategies to maximize
comprehension.
- This
is the process where the student takes conscious control of the learning.
The learner thinks about how he is thinking in a cognitive sense.
- It
is the foundation upon which the students become independent readers and
writers. It also underlies student’s abilities to generalize maths problem
solving strategies.
- It
motivates the learner. It helps to maintain motivation to complete a
learning task.
- It
helps the learner to advance in a planned manner in his learning
activities.
- It
reduces mental fatigue helps the learner in effective memorization and
longer retention.
- It
helps the learner to set priorities manage time and effective
utilization of resources
- Helps
to gain confidence and become more independent learner.
- Helps
the learner to realize that he can pursue his own intellectual needs and
discover a world of information at his fingertips
- Thinking
of one’s own cognition will assist him in planning the way to approach a
learning task monitoring comprehension and evaluating the progress towards
the completion of a task.
- Metacognition
enables the learner to monitor and direct their own learning processes
- It
helps the learner to become a person who has learned to learn.
- Students
who demonstrate a wide range of metacognitive skills perform better on
exams and complete work more efficiently.
- Individuals
with a high level of meta cognitive knowledge and skill identify blocks to
learning as early as possible and change tools or strategies to ensure
goal attainment.
METACOGNITIVE
STRATEGIES FOR SUCCESSFUL LEARNING
There are normally three levels of
metacognitive strategies for effective learning
They are awareness, planning, monitoring and reflection
Awareness
1. Consciously
identify what you already know
2. Define
the learning goal
3. Consider
your personal resources (textbooks, computer,
access to the library, access to a quiet study area,
4. Consider
the task reqirements (essay test, mcq etc)
5. determine
how your performance will be evaluated consider your motivational level,
6. determine
your level of anxiety
Planning
1. estimate
the time required to complete the task
2. plan study time into your schedule and set
priorities,
3. make checklist of what needs to happen when
4. organize
materials
5. take the necessary steps to learn by using
strategies like outlining mnemonics diagramming etc.
Monitoring
and reflection
1. Reflect
on the learning process, keeping track of what works and what doesn’t work for
you
2. monitor
your own learning by questioning and self tsting.
3. Provide
your own feedback
4. Keep
concentration and motivation high.

Remembering is the
ability of th human mind to store what have been previously learned and to
reproduce it after some time. It is defined as the power of keeping facts in
the conscious mind and of being able to call them back at will.
According to Ryburn,
memory is the power of a person to store experiences and to bring them into the
field of consciousness sometimes after the experiences have occurred.
Remembering is a
complex process which involves four factors
Learning retention
recall and recognition
A person is said to
have good memory when he has an ability to learn something easily, to retain it
for long time, to recognize and recall it accurately and lastly to make proper
learning or experience
Types of memory

·
Sensory Memory
It is the ability to retain impressions
of sensory information after the original stimuli have ended. It acts as a kind
of buffer for stimuli received through the five senses of
sight, hearing, smell, taste and touch, which are retained accurately, but very
briefly. For example, the ability to look at something and remember what it
looked like with just a second of observation is an example of sensory memory. Although sensory memory has a large capacity, it corresponds
approximately to the initial 200-500 milliseconds after an item is perceived.
A simple example of sensory memory is to look
at an item, and remember what it looked like with just a second of observation,
or memorization. Degradation of this kind of memory is remarkably quick, as
this type of memory stores information as it senses, regardless of the body’s
consciousness.
·
Short-Term Memory
It’s a primary or active memory that
is capable of holding small amount of information for a brief period of time.
This form of memory is capable of storing information for 30 seconds or even
less without rehearsal. Rehearsal and Chunking are
two basic methods that can be used to prevent the eradication of information,
and the information can be then switched from Short-Term
Memory (STM) to Long-Term Memory. The term working memory is often used
interchangeably with short-term memory, although technically working memory
refers more to the whole theoretical framework of structures and processes used
for the temporary storage and manipulation of information, of which short-term
memory is just one component.
·
Long-Term Memory
This form of memory is a memory store capable of storing
large quantities of information for potentially unlimited duration. Basic
idea of memory in a mass is usually mistaken with Long-Term Memory alone. Long-term memory is, obviously
enough, intended for storage of information over a long period of time. Despite
our everyday impressions of forgetting,
it seems likely that long-term memory actually decays very little over time,
and can store a seemingly unlimited amount
of information almost indefinitely.
Short-term memories can
become long-term memory through the process of consolidation,
involving rehearsal and meaningful association. Unlike short-term memory (which
relies mostly on an acoustic,
and to a lesser extent a visual,
code for storing information), long-term memory encodes information for
storage semantically (i.e.
based on meaning and association). However, there is also some evidence that
long-term memory does also encode to some extent by sound. For example, when we cannot
quite remember a word but it is “on the tip of the tongue”, this is usually based on the sound of a word,
not its meaning.
Long-term memory is often divided into
two further main types: explicit (or declarative)
memory and implicit (or procedural) memory.
Declarative memory (“knowing
what”) is memory of facts and events, and refers to those memories that can
be consciously recalled (or "declared"). It is sometimes
called explicit memory, since it consists of information that is
explicitly stored and retrieved, although it is more properly a subset of
explicit memory. Declarative memory can be further sub-divided into episodic
memory and semantic
memory.
Procedural
memory (“knowing how”) is
the unconscious memory of skills and how to do things,
particularly the use of objects or movements of the body, such as tying a
shoelace, playing a guitar or riding a bike. These memories are typically
acquired through repetition and practice, and are composed of automatic
sensorimotor behaviours that are so
deeply embedded that we are no longer aware of them. Once learned, these
"body memories" allow us to carry out ordinary motor actions more or
less automatically. Procedural memory, which is a subset of implicit
memory, is a part of the long-term memory responsible for knowing how to do things,
also known as motor skills. You don't have to delve into your memory to
recall how to walk each time you take a step.
Some examples of procedural memory:
·
Playing piano
·
Ice skating
·
Playing tennis
·
Swimming
·
Climbing stairs
Implicit
memory
Procedural
memory is sometimes referred to as implicit memory, because
previous experiences aid in the performance of a task without explicit and
conscious awareness of these previous experiences, although it is more properly
a subset of implicit memory. Musicians
and professional athletes are said to have superior ability to form procedural
memories.
While implicit memory requires little
if any effort to recall, explicit memory— sometimes referred to as declarative
memory — requires a more concerted effort to bring the surface. Declarative
memory involves both semantic and episodic memory.
While most people can tick off the
days of the week from the time they are in grade school — which is implicit memory — it takes explicit
memory to remember that your mother's birthday is next Wednesday.
Semantic memory is not connected to personal
experience. Semantic memory includes things that are common knowledge, such as
the names of states, the sounds of letters, the capitals of countries and other
basic facts that are not in question.
Some examples of semantic memory
include:
·
Knowledge that the sky is blue
·
Knowing how to use a knife and fork
·
Remembering what dog is
·
Recalling that President Kennedy was
assassinated on Nov. 22, 1963
Episodic memory is a person's unique
recollections of a specific event or an episode. People are usually able to
associate particular details with an episodic memory, such as how they felt,
the time and place, and other particulars. It is not clear as to why some
memories of events in our lives are committed to memory, while others don't get
recorded, but researchers believe that emotions play a critical role in what we
remember.
Some examples of episodic memory:
·
Where you were and the people you were
with when you found out about the Challenger space shuttle disaster
·
Your beach vacation last summer
·
The first time you traveled by plane
·
Your first day at a new job
Autobiographical memory is
a memory system consisting
of episodes recollected from an individual's life, based on a combination
of episodic (personal experiences and specific objects,
people and events experienced at particular time and place) and semantic (general
knowledge and facts about the world) memory.[1] It
is thus a type of explicit memory.
Visual memory is
a form of memory which
preserves some characteristics of our senses pertaining to visualexperience. We are able to place
in memory visualinformation
which resembles objects, places, animals or people in a mental image.
Eidetic memory :
sometimes called photographic
memory) is an ability to recall images from memory vividly after only
a few instances of exposure, with high precision for a brief time after
exposure,[1] without
using a mnemonic device. Although the terms eidetic memory and photographic memory are popularly used
interchangeably, they are also distinguished, with eidetic memory
referring to the ability to view memories like photographs for a few
minutes, and photographic memory referring to the ability to recall pages
of text or numbers, or similar, in great detail. When the concepts are
distinguished, eidetic memory is reported to occur in a small number of
children and as something generally not found in adults, while true photographic
memory has never been demonstrated to exist.

- Recitation
method
Reads , rcalls
without looking at theat material. Learnr evaluates himself from time to time
and notes the points which he has been unable to recall.
- Whole and part
method
One has to read
the matter again from the beginning to the end in one stretch and studying it
is known as whole method
When it is
divided into certain parts and studying it is known as part method.
- Spaced and un
spaced method ;
Giving time
interval and studying it is known as spaced and un spaced is giving time to it.
- Grouping and
rhythm
- Follow principle
of association
- Overlearning
- Learn from general
to specific
- Make it meaningful
- Visualize
relationships
- Distribute
learning
- Use mnemonic technique
Mnemonics are memory aids and it is the
technique of assisting the memory by using a system of artificial aids such as
rhythms, sentences diagrams, acronyms, numbers tc to help in the recall of
names dates facts and figures.
- Chunking
Atkinson-Shriffin Model
Richard Atkinson and Richard Shriffin in 1968 created
a memory modal, also called Multi-Store Model, which is
comprised of three stages from Sensory, Short-Term and Long-Term
Memory. This concept defines as three individual stages rather
than a “whole” unitary process. It is also widely
known as Process of Memory.

The above figure clearly illustrates how an incoming memory
works through different stages of memory to be imprinted as a part of us.
Sensory memory. It stores information that has just been
perceived. This particularly rfrs to information that has not yet been attended
to or has not yet reached the consciousness of the person and has not yet been
stored in short term memory. These images last only milliseconds. There are two
types of sensory memory
Iconic -visual memory which refers to the holding of an image
that has been visually perceived.
Echoic – auditory memory refers to the representation of
sounds that have been perceived.
Short term memory STM: It is a memory system that holds
limited amount ofinformationforrelativly short periods of time STM is also
called working memory and related to what we are thinking about at any given
moment in time. It contains new
information and also information that has been retrieved from LTM
It lasts seconds or at the most minutes
Long term memory LTM
It is a memory system for the retention of large amounts of
information overlong periods of time. LTM is more stable than STM. It is the
final storing house of memory.
It generates rather than reproduces ie it is affected by
perception and interpretation iofth individual who is remembering.
The individual remembers according to schemata or scripts.
It is influenced by understanding what has been perceived.
In this model, memory starts with a sensory input from the
environment. This input is held for a brief time in sensory register associated
with the sensory channel. Information that us attended to and recognized in the
sensory rgistr may be passed on to STM where it is held for 20 to 30 seconds.
If it is rehearsed it passed to LTM and it is organized into
categories where they reside for days, months years or for a life time
Sensory register: SR
It refers to the storage of information for very brief time.
If it is not rehearsed it will simply decay however if w pay attention to and
recognize some of the information in the seeonsory register, it is passed to
STM for further processing.

Forgetting is the loss of ability to recall or
recognize something learned earlier. It is the failure of the individual to
revive in consciousness an idea or group of ideas without the help of the
original stimulus.
Kinds
of forgetting
There are two categories of forgetting
1. Passive or natural forgetting In this there is no
intention of forgetting on the part of the individual. Eg. We forget many
things with time lapse.
2. Active or morbid forgetting: In this the
individual deliberately tries to forget something. Eg. We make deliberate
efforts to forget the bitter experiences of life.
Causes
of forgetting
1. Inadequate impression
2. Lapse of time
3. Interference of new knowledge
4. Repression
5. Emotional disturbances
6. Alternation of stimulus condition
7. Low IQ and braininjury
8. Meaninglessness of the content
9. Lack of exercise
10. Mental conflict
11. Mental shock
12. Lack of learning
13. Methods of learning
INTERFERENCES
Mc Geoch in 1932 argued that interference is the
major factor that leads to forgetting. Interference is the phenomenon by which
recall is hindered because of other information in memory which blocks the
information to be remembered. There are two types
1.
Proactive inhibition
Proactive means acts forward. Proactive inhibition refers to the interference
with the learning of new information by information previously entered into
memory. It occurs when old learning interfered with the recall of new learning.
Here the new information is lost because it is mixed up with previous leaned
similar information.eg. a boy learns the spelling of the word ‘queue’. He
learns it recalls it correctly. He afterwards learns the spelling of the word
queen later he wants to writ the word queen instead of queen he wrote it as
queueen. Here the previously learned word interfered with the work learned
latter.
2.Retro active inhibition
Retroactive means acts backwards. Retroactive
inhibition refrs to the interference with retention oif information already
present in memory by new information bing learned. ?it occurs when new learning
interferes with the recall of old learning. Here the previously leaned
information is lost because it is mixed up with the new and somewhat similiar
information. For example a boy learns the spelling of the word RABBIT he learns
it and recall the spelling correctly. Then he learns the spelling of another
word HABIT and later on when he wants to write rabbit he wrote it as RABIT here
the learning of the word habit interfered with the retention of previously
learned word rabbit.
CURVE
OF FORGETTING
Hermann Ebbinghaus was the first to study the forgetting behavior in an
experimental, scientific way.
Ebbinghaus (1913) conducted pioneering experimental research on memory. As a result of
experiments which involved using sets of items to be committed to memory that
had no previous associations, he produced a now-famous curve summarizing his
findings. With time since learning session on the x-axis and percentage of recall on the y-axis, a plot of the
following numbers can be used to show the Ebbinghaus forgetting curve:

Using himself as a subject of study he memorized a
list of three letter nonsense syllables meaningless sets of two consonants. He
tested at an interval of 20 minutes to a month and find out that th percentage
of material forgotten with a lapse of time is plotted on a graph paper. The
curve obtained by plotting the amount forgotten as a function of time was named
by him as curv of forgetting.
He found that the most rapid forgetting occurs in
the first nine hours after exposure to a new material. However the rate of
forgetting then slows down and declines very little even after many days have
passed.
Educational implications
- To get familiar with the individual differences in retention and
forgetting among his students.
- Helps the teacher to suggest best suited learning methods for the
effctive retention of the material.
- It gives the teacher as well as the learner the opportunity of self
appraisal.
- A comparison of the curves of forgetting for different school
subjects will help the learner in framing the schedule of learning
allotting more time for those subjects where rate of forgetting is more.
- This will help the teacher in providing educational guidance to
individual learner.
- It will help the teacher to select appropriate teaching aid and
stratgies to ensure longer retention of the material presented to the
learner.
- Curve of forgetting will help the researcher to study the influence
of various independent variable associated with the learning task and the
learning situation on the retention of a learned material.

The term cognitive
neuroscience was coined by George Armitage Miller and Michael
Gazzaniga in year 1976. Cognitive neuroscience is the
scientific field that is concerned with the study of the biological processes
and aspects that underlie cognition, with a specific focus on the neural connections in
the brain which are involved in mental
processes. It addresses the questions of how cognitive activities
are affected or controlled by neural circuits in the brain. Cognitive
neuroscience is a branch of both neuroscience and psychology,
overlapping with disciplines such as behavioral neuroscience, cognitive psychology, physiological psychology and affective neuroscience.[3] Cognitive
neuroscience relies upon theories in cognitive
science coupled with evidence from neurobiology,
and computational modeling Cognitive neuroscience is an interdisciplinary area
of study that has emerged from neuroscience and psychology.[4] There
were several stages in these disciplines that changed the way researchers
approached their investigations and that led to the field becoming fully
established.
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